Welcome to Hotel Shawi! These Terms of Service govern your use of our services, including hotel bookings, website access, and on-site experiences. By making a reservation, accessing our website, or using our services, you agree to comply with these terms.
1. Acceptance of Terms
By using Hotel Shawi’s services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. Minors under 18 must have consent from a parent or guardian.
2. Services Provided
Hotel Shawi offers:
Accommodation bookings.
On-site amenities (e.g., dining, spa, events).
Website access for reservations and information.
We reserve the right to modify or discontinue services at any time.
3. Reservations
Booking Requirements:
Valid payment method and accurate personal/contact details.
Compliance with occupancy limits and age policies.
Confirmation: Bookings are confirmed via email. Review details carefully and notify us immediately of errors.
4. Payment
Fees: Room rates, taxes, and additional charges (e.g., amenities, damages) are displayed during booking.
Payment Methods: Credit/debit cards (Visa, Mastercard, etc.). Third-party booking platforms may have separate payment terms.
Security: Transactions are encrypted and PCI-DSS compliant.
5. Cancellations & Refunds
Cancellation Policy:
Cancellation deadlines and fees vary by reservation type (see booking confirmation).
No-shows may incur full charges.
Refunds: Processed within [X] business days to the original payment method.
6. Check-In/Check-Out
Check-In: Begins at [Insert Time]. Early arrivals subject to availability.
Check-Out: By [Insert Time]. Late check-out fees may apply.
ID Required: Government-issued photo ID and credit card for incidentals.
7. Guest Responsibilities
Conduct: Respect staff, guests, and property. Disruptive behavior may result in eviction without refund.
Damages: You are liable for damage to hotel property caused by negligence or misconduct.
Belongings: Hotel Shawi is not responsible for lost, stolen, or damaged personal items.
8. Limitation of Liability
Hotel Shawi is not liable for:
Indirect, incidental, or consequential damages (e.g., travel delays, emotional distress).
Third-party services (e.g., external tours, transportation).
Force majeure events (e.g., natural disasters, pandemics).
9. Intellectual Property
All content on our website (logos, text, images) is owned by Hotel Shawi and protected by copyright laws.
Unauthorized use or reproduction is prohibited.
10. Governing Law & Dispute Resolution
Jurisdiction: Disputes are governed by the laws of [Insert Country/State].
Resolution: Parties agree to negotiate in good faith. If unresolved, disputes will be settled in [Insert Court/Arbitration Body].
11. Amendments
We may update these terms periodically. Continued use of our services constitutes acceptance of revised terms.
12. Contact Us
For questions or concerns about these Terms of Service, contact:
Hotel Shawi
Am Dornbusch 8, 64390 Erzhausen, Deutschland
Email: helllo@hotelshawi.eu
Phone: +4917681448080
Thank you for choosing Hotel Shawi. We look forward to hosting you!